Privacy Policy

We collect the following categories of information to provide and improve our services:

• Personal Information
  Name, email address, phone number, and referral code provided during registration.
• Device Information
  IP address, browser type, operating system, and device identifier used to access the platform.
• Usage Data
  Services accessed, transaction history, wallet balance activity, and session behavior.
• Verification Data
  Purchased virtual numbers, SMS codes received, and selected service types.
• Location Data
  Approximate geographic location derived from IP address, used solely for fraud detection and security.

We use the information we collect for the following purposes:

• To create, maintain, and manage your Primeaccounts account.
• To deliver SMS verification, virtual number, and social media services.
• To process wallet funding and payment transactions securely.
• To improve, maintain, and optimize platform performance.
• To detect, prevent, and investigate fraud or unauthorized account access.
• To communicate important updates, service alerts, and relevant offers.
• To comply with applicable legal and regulatory obligations.

We do not sell, rent, or trade your personal data to third parties. We may share limited information with trusted service providers strictly on a need-to-know basis, including:

• Virtual number and SMS gateway providers required to deliver verification services.
• Payment processors (e.g., Paystack, Flutterwave) for secure transaction handling.
• Regulatory or law enforcement agencies when legally required to do so.
• Analytics and error-monitoring platforms to improve platform reliability.

We implement industry-standard security measures to protect your data:

• All data is encrypted in transit (TLS/SSL) and at rest on our secured servers.
• We enforce strict access controls, session validation, and multi-factor authentication for administrative access.
• Payment and wallet data is handled through PCI-DSS compliant processors and never stored in plaintext.
• Regular security audits and vulnerability assessments are conducted on our infrastructure.

As a user of Primeaccounts, you have the following rights regarding your personal data:

• View and update your profile information at any time through your account settings.
• Request complete deletion of your account and associated data.
• Opt out of promotional or marketing communications.
• Withdraw consent for data processing where applicable under your local laws.
• Request a copy of the personal data we hold about you.

Primeaccounts uses cookies and similar tracking technologies to manage user sessions, remember preferences, and analyse platform traffic patterns. These cookies do not contain sensitive personal information.

• Session cookies — maintain your login session and keep you authenticated during your visit.
• Preference cookies — remember your settings such as dark/light mode.
• Analytics cookies — help us understand how the platform is used to improve the experience.

You may disable cookies through your browser settings; however, doing so may affect certain platform features such as staying logged in.

We retain your personal data for as long as your account remains active or as needed to provide our services. Upon account deletion, your data will be purged from our systems within a reasonable timeframe, except where retention is required:

• By applicable law or regulatory requirements.
• For legitimate fraud prevention and security investigation purposes.
• To resolve outstanding disputes or enforce our agreements.

Primeaccounts is not intended for users under the age of 18. We do not knowingly collect or store personal information from minors. If we become aware that a minor has registered on the platform, we will promptly suspend the account and delete the associated data.

If you believe a minor has created an account on our platform, please contact our support team immediately.

Our platform may contain links to third-party websites or services. Primeaccounts is not responsible for the privacy practices, content, or data handling of those external sites. We recommend reviewing the privacy policies of any third-party service you visit.

The presence of a third-party link on our platform does not constitute an endorsement of that site or its practices.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Significant changes will be communicated to registered users via the platform or email. Your continued use of Primeaccounts after any update constitutes acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us through our official support channels. We aim to respond to all enquiries within 24–48 business hours.

Support is available to registered users through the in-platform messaging system after logging in. You may also reach us via our official email address listed on the platform.